mpokick Terms of Use
When you create an account on mpokick, you agree to our terms of use. We set out how our platform operates, what we require from you, and what you can expect from us. These terms apply to all games—sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
Our terms cover account registration, deposits and withdrawals, bonuses and promotions, dispute resolution, and our commitment to lawful operation. We operate only in jurisdictions where our service is legal; users are responsible for verifying that access complies with their own local law. We do not offer our services where online gaming is prohibited.
This page outlines the key conditions. If you have questions about a specific rule or how it applies to your account, our support team can clarify via the Help section on mpokick.
Account opening and your responsibilities on mpokick
To join mpokick, you must be legally permitted to access and use our services in your jurisdiction. When you register, you provide your name, email, phone number, and other identity details. We require accurate information; false or misleading details are grounds for account suspension.
You are responsible for keeping your password confidential and for all activity on your account. If you notice unauthorized access, report it to our support team immediately. We are not liable for losses resulting from compromised credentials or unauthorized use if you have failed to protect your password.
- You must not share your account login with others.
- You must not use mpokick from a jurisdiction where our services are prohibited.
- You must provide truthful information during registration and account verification.
- You must comply with all applicable local laws regarding online gaming.
On mpokick, account verification is mandatory before your first withdrawal. We ask for a national ID, passport, or resident card to confirm your identity and prevent fraud.
Our mpokick deposit and withdrawal policy
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has minimum and maximum limits; we display these limits during deposit. Deposits are processed by our payment partners; we do not control their speed or confirmation timing.
Withdrawals return funds to your originating payment method. You must have completed account verification before requesting a withdrawal. Processing occurs during standard business hours; withdrawal requests submitted outside these hours are queued until the next business day. We do not guarantee specific withdrawal timelines; most requests settle within one business day, but delays may occur due to bank processing or verification requirements.
- Deposit holds
- If a deposit appears suspicious (unusual amount, repeated failed attempts, activity from a new device), we may place a temporary hold pending verification. We will notify you of any hold via email.
- Withdrawal limits
- We may impose daily, weekly, or monthly withdrawal limits based on your account tier and activity. Limits are displayed in your Account Settings.
- Bonus wagering requirements
- Any promotional bonus (referral, cashback, or sign-up offer) must be wagered a set number of times before withdrawal. The requirement is stated when the bonus is credited.
We do not charge deposit or withdrawal fees. The balance shown in your mpokick account is your true balance with no hidden deductions. We are not responsible for fees charged by your bank or payment provider for the transaction itself.
Bonus terms and our loyalty program on mpokick
Promotions on mpokick—referral bonuses, welcome offers, weekly cashback, and tier rewards—are subject to terms posted at the time of claim. We do not guarantee any bonus amount or value; bonuses are discretionary and may change or be withdrawn at our discretion. If you breach our terms, we reserve the right to forfeit any unclaimed or unused bonus.
Bonuses on mpokick are entertainment incentives, not income guarantees. Wagering requirements ensure responsible use.
Loyalty tiers (Bronze, Silver, Gold, Platinum) progress based on cumulative wagering. Higher tiers unlock better weekly cashback rates, priority withdrawal processing, and birthday bonuses. Tier status is recalculated weekly; if your wagering drops, you may move to a lower tier. We reserve the right to reset tiers or adjust tier benefits without prior notice.
Games, odds, and outcomes on our mpokick platform
All games on mpokick are games of chance. We do not guarantee win rates, payout percentages, or specific outcomes. Sportsbook odds are set by our trading team and may change at any time. Once you place a wager, the odds at that moment are locked; future odds changes do not affect your bet.
Live-dealer games (blackjack, roulette, baccarat, Hot Pot, Dragon Tiger, Erek Erek) are broadcast in real time from our partner studios. Outcomes depend on physical card draws, ball spins, or certified random-number generation. We do not rig or manipulate any game outcome.
Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, Bonanza Gold) operate with fixed return-to-player (RTP) percentages. RTP is a long-term statistical rate; individual sessions can yield much higher or lower results than the RTP percentage. We do not guarantee session profitability.
Dispute resolution and jurisdiction on mpokick
If you dispute a transaction, game outcome, or bonus claim, contact our support team via the Help section on mpokick. We will review your case and respond within five business days. If we cannot resolve the matter informally, either party may pursue formal dispute resolution according to the laws of the jurisdiction where mpokick operates.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. If we determine your account is located in a restricted jurisdiction, we will close the account and return your balance.
- We reserve the right to close your account at any time, with or without cause.
- We reserve the right to forfeit any balance if your account violates our terms.
- We do not accept liability for lost winnings, technical failures, or service interruptions beyond our reasonable control.
- We enforce strict anti-fraud and anti-money-laundering policies; suspicious accounts are flagged for investigation.
Our mpokick data protection and privacy commitment
When you register on mpokick, we collect your personal data (name, email, phone, identity documents) to verify your account and comply with anti-fraud regulations. We store this data securely and do not sell it to third parties. We use it only to operate our platform, process payments, and contact you about your account or promotions you have opted into.
For full details on how we handle your data, see our Privacy PolicyYou can contact our data team via support if you have concerns about your personal information.
Related pages
Summary: your agreement with mpokick
By creating an account on mpokick, you agree to these terms and our privacy policy. You acknowledge that all games involve wagering and carry financial risk. You confirm you are legally entitled to access our services in your jurisdiction. You accept that we may modify these terms at any time; continued use of mpokick after any change constitutes acceptance of the revised terms.
If any part of these terms is found to be invalid, the remaining terms continue in force. If you do not accept these terms, do not create an account or use our platform. If you have questions about your rights or obligations, contact our support team via the Help section on mpokick, or reach out to teams in Jakarta, Surabaya, Bandung, Medan, or Semarang via our local support channels.